Partners:

Key notes:

1.The Truth About Project Costs
Business view: Budgeting, Hidden Costs, ROI
User view: Time spent on training, adaptation of processes

2. Expectations vs. Reality
What was planned to get vs. what was actually received
Unexpected positive effects
Functional gaps and their solution

3. Preparation for the project: mistakes and findings
What was done right from the very beginning
What would be changed if starting over
Critical success factors

 4. Industry specifics