Retail Logistics: Efficient Management in a “Perfect Storm”

Partners:

The current market changes have opened up space for retailers to scale up and manufacture in-house. Localization of brands and Russian launches helped a lot with brand substitution, large retailers began to expand into the regions. Companies continue to invest resources to support their logistics capacity by rethinking process efficiency. Not a single logistics infrastructure can do without technologies and their improvement. But money is expensive and the question of efficiency is becoming more and more acute for logistics.

Rapid growth does not come without challenges. Due to the sharp increase in the presence of large retailers in the regions, there has been a shortage of warehouse space, in addition, the problem of lack of operational staff has reached its peak. In addition, the growth of inflation, the restructuring of supply chains have increased transportation rates, while buyers are not ready to overpay for delivery, they want a wide range, and they are increasingly buying on marketplaces.

We will find out how the leading trading companies build their logistics strategy in such a situation and what they rely on in their development in this session. The logistics managers of retail chains will give practical recommendations on current operational issues using their own examples.
questions.

Issues for discussion:

• NETWORKS IN THE NETWORKS OF SANCTIONS: Assessing market trends and how they affect retail logistics. Western brands are gone. How did this affect Russian retail? What strategy did Russian companies choose: to seize their sites or wait until the market stabilizes? How can Russian retailers use the opening opportunities for expansion and develop logistics capacities? Park branding. Private label development - is there any benefit for logistics? Change of assortment and sanctioned goods - should parallel imports be used? How leading trading companies build their logistics strategy and what they rely on in their development.
• WAREHOUSES AND STOCK. There is a shortage of warehouse space on the market - why? Should you build your own warehouse? Why has just in time lost relevance in inventory management? What do you think about the size of the stock? Or “stuffing a knapsack to the eyeballs”? How expensive is it?
• PEOPLE & TECHNOLOGY. AI or complex HR? Again, all the people have disappeared somewhere and the salaries of storekeepers are breaking records. How to retain effective employees? Maybe robots can replace everyone?
• CUSTOMER EXPERIENCE IN FULL GROWTH. How does customer service in retail differ depending on the distribution channel? What is the request of customers in retail and online? How to manage customer service in channels? Can a contractor be trusted for customer service? The increased role of the last mile and courier delivery: balancing costs and consumer expectations.
• RETURNS FROM MARKETPLACES WITHOUT PROBLEMS, IS IT FANTASTIC? Returns from marketplaces (especially FBS) are still a big problem. How is it organized by retail leaders? What difficulties have already been overcome?