In accordance with Clause 2 of Article 437 of the Civil Code of the Russian Federation, this Offer is intended for any Visitor wishing to acquire Tickets for the Events using the System. The Offer provides for the terms and conditions of acquisition and return of the Tickets, the due rights and obligations of the Organiser, Payer and Visitor. Prior to acquiring the Tickets using the System, the Visitor shall read and understand the terms and conditions of this Offer and, in case of any disagreement, must refuse to acquire the Tickets.
1.1. System — Organiser’s hardware and software complex intended for acquisition of Tickets and generation of databases on the sold Tickets through the Website, as well as for issue of the confirmation of Ticket acquisition in the places of the Visitor’s registration at the Event venue.
1.2. Event — exhibition, conference, congress, forum, round table or other similar event held by the Organiser.
1.3. Visitor — natural person independently acquiring the Ticket, or in favour of whom the Ticket is acquired by the Payer using the System for the purpose of attending the Event.
1.4. Ticket — digital record in the Organiser’s database confirming payment for the Service. The physical medium of the Ticket shall be the file of the electronic ticket form, the link to which shall be sent to the Payer’s e-mail specified when processing the Ticket purchase, and which shall be printed out to access to the Event.
The Ticket is not a registered form.
The payment for the Ticket shall mean conclusion of the Contract for the Service rendering by and between the Organiser and the Visitor.
1.5. Website — Organiser’s Internet Site at www.cemat-russia.ru, or any other official website of a specific Event held by the Organiser where the relevant information is available and the Event’s Tickets purchase system functions.
1.6. Bank Card — settlement (debit) or credit card the issuer of which is a credit organisation, being the instrument of cashless settlements, intended for performance by the Payers of the transactions with the monetary funds placed with the Bank on the bank accounts of the Payers, or with the monetary funds extended as credit by the Bank to the Payers in accordance with the laws of the Russian Federation, as well as by the contract for a bank account, or within the established limit, in accordance with the terms and conditions of a loan contract concluded by and between the Bank and the Payer, provided that such a settlement or credit card may be used by the Payer for payment for the Services.
1.7. Payer — Visitor or any other person being the holder of the Bank Card, initiating Internet transmission of the order to the Bank for the monetary funds transfer via the Internet as payment for the Services in its own favour or in favour of the Visitor.
1.8. Service — Organiser’s actions aimed at providing of the opportunity to attend the Event by the Visitor.
1.9. Bank — Russian credit institution having issued the Bank Card in the territory of the Russian Federation in accordance with the laws of the Russian Federation and on the basis of the respective contract concluded with the Payer.
2. General Provisions
2.1. The subject matter of this Offer is informing Visitors of the ways and procedures for acquiring Tickets to the Event using the System and rendering the Service to the Visitor.
2.2. The Tickets shall be acquired using the System on the terms and conditions hereof exceptionally for personal use, excluding the following resale or transfer thereof to third parties for commercial purposes.
2.3. The Tickets to the Event shall be acquired through the Website or directly from the Organiser.
2.4. The Tickets shall be sold by the Organiser. From the moment of payment for the Ticket all the rights and obligations of the Organiser and the Visitor under the Ticket shall become effective.
2.5. Prior to payment the Payer shall verify the information in the generated Ticket and the cost of the Ticket.
3. Rules for Acceptance and Change of the Offer’s Terms and Conditions
3.1. Acceptance of the terms and conditions hereof shall be allowed without any exceptions or reservations and shall be accomplished by the Payer carrying out the successive actions: choosing the Event, submitting the Visitor Information and payment of the full cost of the Ticket.
3.2. Carrying out by the Payer of all the actions specified in clause 3.1 hereof shall mean conclusion of the Contract for the Service Rendering (clause 3 of article 434 of the Civil Code of the Russian Federation) The Organiser shall be entitled to unilaterally make any changes to this Offer to become effective from the date of their posting on the Website.
3.3. Accepting the terms and conditions hereof, the Payer (Visitor) agrees to processing by the Organiser of the information submitted by the Payer and its personal data, both using the automation facilities, and without using of the same, including collection, recording, arrangement, accumulation, storage, adjustment (updating, amendment), extraction, using, transfer, submission, depersonalisation, blocking, deletion, and annulment of the data for the purpose of performance of the concluded contract, as well as for the purpose of performance by the Organiser of the requirements of the current laws on countering the legalisation of the proceeds of crime.
The Payer (Visitor) also agrees to the processing and using by the Organiser of the information submitted thereby and the personal data thereof for the purpose of information mailout messages concerning the current Events to the telephone number and/or e-mail specified.
The term for using by the Organiser of the data submitted is unlimited or until the moment of receipt by the Organiser of written revocation of the Payer or the Visitor of the agreement provided and/or refusal of the same of the mailout messages receipt.
4. Procedure for Generation and Payment for the Ticket
4.1. Generation and payment for the Ticket shall be performed by the Payer on the page of the Website “Payment by Credit Card” by Bank Card. The Payer shall need to enter the visitor information for the person for whom the Ticket is being acquired, and click “Place Order”. After successful verification of the data submitted, the Payer shall be redirected to the page of payment on the server of the acquirer’s bank for actual payment.
4.2. The total number of Tickets shall be determined by the Organiser at its own discretion. The Organiser shall be entitled to introduce any limitation on the number of Tickets that can be purchased by one Payer.
4.3. To complete payment, the Payer may need to submit data (name, surname, telephone number, e-mail and company name), as well as the data of his/her Bank Card.
4.4. Upon completion of the payment, confirmation of the Ticket purchase shall be displayed specifying the Visitor’s data and the Event, which shall be printed out to be admitted to the Event.
From the moment of issue and confirmation of Ticket acquisition, the Organiser’s obligation of the Ticket sale and Service rendering under this Offer shall be deemed performed.
4.5. The Organiser shall be entitled to refuse payment for the Ticket and/or unilaterally and extrajudicially refuse to fulfill the terms and conditions hereof in the event that the Payer breaches the terms and conditions of the payment established by the current laws of the Russian Federation, or if the Payer, when registering the Ticket, has not submitted the required Visitor information, or enters invalid data (name, surname).
4.6. The Organiser shall reserve the right to establish restrictions for the possibility to pay for the Services by Payers using Bank Cards, including without limitation: on the country of the Bank Card issuer, class of Bank Card, amount of depositing in a lump sum and for a period, etc. The Organiser shall reserve the right not to inform the Payer of the reasons for the restrictions.
5. Entrance to the Event
5.1. The Visitor shall directly enter the Event through the turnstiles installed in front of the entrance to the event venue, by means of the printed-out confirmation of Ticket acquisition registered in his/her name.
5.2. The confirmation of Ticket acquisition received by the Visitor cannot be changed or returned. Unused or lost confirmations of Ticket acquisition shall not be compensated for by the Organiser.
6. Ticket Cost Refund
6.1. The Ticket cost shall be refunded only in the event of cancellation or adjournment of the Event due to the fault of the Organiser.
6.2. In the event that the Event is cancelled due to the fault of the Organiser or the time of the Event is adjourned, if the Visitor does not agree to change the time and/or the place of its holding, the full cost of the Ticket shall be returned to the Payer.
6.3. The monetary funds transferred as payment for the Tickets from the Bank Card shall be deposited back to the account of the respective Bank Card only. The Organiser shall reserve the right to return the monetary funds in cash. If at the moment of the refund, the respective Bank Card is cancelled (annulled), or its validity term has expired, or the refund to the Bank Card account cannot be performed for technical reasons, the refund shall be performed in cash upon showing of the card, or the application for cancellation (annulment) of the card certified by the Bank together with the Payer’s personal identity document in the Organiser’s office.
7. Rights and Obligations of the Parties
7.1. The Visitor (Payer) shall be entitled to:
7.1.1. Receive the Ticket provided that it is paid for in due time and the Offer’s terms and conditions are complied with.
7.1.2. Obtain information on the rules for Tickets sales and other information regarding the Events, including using the Website or by addressing to the Organiser.
7.1.3. Send the comments on the work of the Organiser to the contacts specified on the Website.
7.2. The Visitor (Payer) is obliged:
7.2.1. When registering the Ticket, submit accurate and complete information. Not place, publish, transfer or distribute any inaccurate information or information known to be false which may harm in any way the Organiser or its business reputation.
7.2.2. Pay for the Ticket in full.
7.2.3. Comply with the procedure for registration and payment for the Ticket established hereby.
7.2.4. Not bring to the Event any weapons, pointed or bladed items.
7.2.5. Not take any action hindering the normal holding of the Event, or viewing of the exposition by other Visitors or the work of the participants.
7.3. The Organiser shall be entitled to:
7.3.1. Provide the Visitor (Payer) with information about the given Event.
7.3.2. Require the Visitor (Payer) to pay for the Ticket in full in advance and to comply with all the terms and conditions hereof.
7.3.3. In case the Visitor (Payer) does not agree with the terms and conditions hereof, refuse to sell the Ticket thereto using the System and to render the Service.
7.3.4. Unilaterally establish and change the cost of the Ticket without preliminary notice to the Visitor (Payer).
7.3.5. Without any notice refuse to render the Services, in the event that the Visitor (Payer) fails to comply with any of the terms and conditions hereof.
7.4. The Organiser is obliged:
7.4.1. Provide the Visitor (Payer) with full information about the given Event, including information about cancellation or adjournment.
7.4.2. Presuming that all the terms and conditions hereof are complied with by the Visitor (Payer), issue confirmation of Ticket acquisition in a timely manner, after the start of the Event.
8.1. In the event of failure to fulfil or improper fulfilment of the terms and conditions hereof, the Parties shall be liable in accordance with the current laws of the Russian Federation.
8.2. The Organiser shall not be liable for non-compliance of the Event with the Visitor’s expectations.
8.3. The Organiser shall not be liable for delays, failures or downtime in the System’s functioning, its software, technical platforms or transportation or communications networks due to the actions and/or omissions of third parties providing services of communication or power supply, or those occurring for other reasons the Organiser is not liable for.
8.4. The Visitor (Payer) shall be independently liable for consequences arising as a result of submission of inaccurate information or information known to be false, and shall be liable for infringement of the rights and interests of other persons as a result of such actions, for unlawful actions with Bank Cards or other payment instruments, for the correctness of specification of the Bank Card number, validity term of the Bank Card, the monetary funds amount to subject to transfer, as well as other required data.
8.5. The Payer shall be independently liable for any actions of third parties taken on behalf of the Payer using the Payer’s Bank Card.
8.6. As the Organiser does not transfer monetary funds or render any banking services, any liability for the accuracy of the transfer shall be imposed on the Bank and the Payer. All claims for return of funds transferred for payment of the Ticket shall be settled directly between the Bank and the Payer.
8.7. In the event of a dispute on a Bank Card transaction, regardless of the reason for the dispute, the Payer shall undertake to compensate the Organiser for all the expenses and losses related to the dispute processing, including the full amount of the loss incurred (payment amount previously transferred by the Bank Card), fines of the international payment systems processing the Bank Card transactions, expenses for documents processing, court expenses and any other actual expenses and losses.
8.8. Disputes arising between parties in the course of this Offer’s execution shall be settled using the claim procedure. The claim shall be subject to transfer to the Organiser in writing with enclosure of the documents grounding the set claims, within a term not more than twenty (20) calendar days from the date of the events constituting grounds for filing. The received claim shall be considered by the Organiser within ten (10) business days from the date of receipt. If the disputes and disagreements between the Parties cannot be settled by negotiations, they shall be subject to settlement in the court at the Organiser’s location.
8.9. The amount of the Organiser’s liability in relation to the failure to fulfil or improper fulfilment hereof cannot exceed the total cost of the Ticket.
9. Effective Term and Procedure for the Offer Termination
9.1. This Offer is posted on the Website and shall be permanently effective, or until the moment of its cancellation by the Organiser.
9.2. The Payer shall be entitled to refuse the Services prior to the moment of the sale of (payment for) the Ticket using the System, or, in case of the Event cancellation or adjournment due to the fault of the Organiser.
9.3. In everything that is not provided for hereby, the Parties shall be guided by the current laws of the Russian Federation.
9.4. The laws applicable to the legal relations arisen from this Offer shall be the laws of the Russian Federation.